FAQs

Method 1: You can click the LOGIN button

• You can choose to log in via Facebook, username, or Gmail by clicking the corresponding icon.

Method 2: You can create a completely new account on
docx247.com

• Fill in your information
• Click the REGISTER button
• After confirming, the system will automatically redirect you to the email verification section for the email you registered with docx247.com
• A verification link will be sent to your registered email address. Please log in to your email and click the link sent by docx247.com.

• Step 1: If you have previously registered an account withdocx247.com and have forgotten your password, please click on LOGIN.
• Step 2: Click on Forgot password.
• Step 3: Enter the email address you registered with.
• Step 4:docx247.com will send a link to create a new password to your email. Simply click the link, enter your new password, and press UPDATE.

• After logging into your account
  docx247.com, click the DEPOSIT button.
• After clicking the DEPOSIT button, enter your information to deposit money via online ATM or QR code.
• If you do not have a bank card, you can contact us via email hotrodocx247@gmail.com or Hotline number for assistance.

For free documents

• Log in to your docx247.com account.
• Click Download.
• Wait 5–10 seconds, then click on the Download format.

For paid documents

• Log in to your docx247.com account.
• Add funds to your docx247.com account.
• Click Download.
• Confirm the purchase.
• Wait 5–10 seconds, then click on the Download format.

• Please use a different browser or press Ctrl + F5 in your web browser, click on the document you just downloaded, and select the DOWNLOAD button.
• For purchased documents, you are allowed to re-download them within 48 hours after purchase.

• The customer closed the page before completing the download.
• The customer has not installed the necessary software to support PDF reading.

Solution:

• Please reopen the download page and download again until it shows completion.
• Please install Adobe Reader; this software will support better PDF reading.

After logging into your docx247.com account, click on the Profile Picture icon (the small square at the top).

If you encounter any problems during use, you can contact the Support department via:

• 24/7 online chat on the website
• Email: hotrodocx247@gmail.com
• Website: https://docx247.com
• Hotline: 0935581975